The skills you need guide to interpersonal skills

A is for ACT CONFIDENT
Some people thrive on conflict and can be particularly combative 
or even aggressive when you try to address personal problems.
If you are a naturally peaceful person, it can be very easy to apologise 
or crumble. It is vital to stay assertive and keep repeating what is 
important to you.
“I want you to CC me in all your emails from now on”
“I’m sorry I don’t have the time. It’s not important enough. 
Can’t you see I’m busy?”
“This is important to me and we’re going to have this discussion. 
I’d like you to listen to my reasons before you dismiss them completely.”
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