The skills you need guide to interpersonal skills

At each stage, try to identify your possible answers before looking down for 
ours. Remember that there is no right answer, these are just examples.
“What time do you call this? You’re nearly half an hour late, I’m fed up with 
you letting me down all the time.”
Identify
a. 
A possible aggressive response
b. 
A possible fogging response
Answers
a. 
“Well, last time we met, it was you who was late. I don’t see that you can 
complain now!”
b. 
“Yes, I am later than I hoped to be and I can see this has annoyed you.”
“Annoyed? Of course I’m annoyed, I’ve been waiting for ages. You really 
should try to think about other people a bit more.”