The Infinite Game

They act more like renters
: Reference from Tom Staggs.
Leaderless and unfocused
: Michael Levitin, “The Triumph of Occupy Wall Street,” The
Atlantic, June 10, 2015. 
www.theatlantic.com/politics/archive/2015/06/the-triumph-of-
occupy-wall-street/395408/
; and Ray Sanchez, “Occupy Wall Street: 5 Years Later,”
CNN.com, September 16, 2016, 
www.cnn.com/2016/09/16/us/occupy-wall-street-protest-
movements/index.html
.
A People’s War is
: Transcript of interview with Vo Nguyen Giap, Viet Minh commander,
People’s Century, “Guerrilla Wars (1956–1989),” season 1, episode 24, produced by BBC
and WGBH Boston, 1973,
www.pbs.org/wgbh/peoplescentury/episodes/guerrillawars/giaptranscript.html
.
CHAPTER 6: WILL AND RESOURCES
is 49 percent technical
: Diane Cardwell, “Spreading His Gospel of Warm and Fuzzy,”
The New York Times, April 23, 2010, 
www.nytimes.com/2010/04/25/nyregion/25meyer-

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However, Costco, which pays their cashiers
: Andrés Cardenal, “Higher Wages
Could Pay Off for Wal-Mart Employees, Customers, and Investors,” Motley Fool, January
20, 2016, 
www.fool.com/investing/general/2016/01/20/higher-wages-could-pay-off-for-
wal-mart-employees.aspx
.
because of that alternative mindset
: Zac Hall, “Retail Chief Angela Ahrendts Talks
‘Today at Apple’ and More in Video Interview,” 9to5Mac, May 17, 2017,
9to5mac.com/2017/05/17/angela-ahrendts-today-at-apple-video
.
average retention rates around 90 percent
: Don Reisinger, “Here’s How Apple’s
Retail Chief Keeps Employees Happy,” Fortune, January 28, 2016,
fortune.com/2016/01/28/apple-retail-ahrendts-employees
.