The 7 Habits of Highly Effective People

see also
listening
endurance, 289-90
enemy centeredness, 115-17, 125, 126
energy, positive and negative, 83, 84
environmental determinism, 68
ethos, 255
evaluation response, 245
excellence, 34
exercise, 289-92
expectations:

---

clarifying, 194-95
in five areas, 174, 223, 227
and time management, 150, 152, 170, 174
experiential values, 74
fairness, 34
family centeredness, 122-23, 125, 126
family mission statements, 137-39
Farouk I, King of Egypt, 104
Ferguson, Marilyn, 60-61
financial assets, 54, 55
first (mental) creation, 99-106, 129-131, 134, 146-47
first things first, 145-82, 191
application suggestions for, 179-82
becoming Quadrant II self-manager, 162-68
delegation, 171-79
and four generations of time man agement, 149-50, 159-60, 170-71
living it, 169-70
moving into Quadrant II, 158-60
Quadrant II, 150-56, 179
Quadrant II tool, 160-62
what it takes to say “no,” 156-58
Fisher, Roger, 233
flexibility:
physical, 290
in planning, 162
focus:
proactive, 82, 83
Quadrant II, 158, 161
reactive, 83, 84
Force Field Analysis, 279-83
Frankl, Viktor, 68-70, 73, 74, 92, 108, 128-29, 299
Franklin, Benjamin, 18
freedom to choose, 68-71, 73
Freudian psychology, 69
friend centeredness, 115-17, 125, 126
Fromm, Erich, 36

---

Getting to Yes
goals:
long-term, selecting of, in weekly orGoethe, Johann WGordon, Arthur, Graygreatness, primary and secondarymaturity continuum as, principles of, guidance, guidelines, as expectation, one, two, three, fourfive, six, seven, of ef

---

of interdependence, 203
maturity continuum and, 48-52
organizational PC as, 57-59
readers’ application of, 59-60
and synergy, 52
working on, 86
Hammarskjold, Dag, 201, 305
Handel, George Frederick, 127
happiness, 18, 30, 33, 48
Harvard Business School, 27
have’s, 89-90
heart, exercising of, 290, 291-92
Holmes, Oliver Wendell, 96
honesty, 34, 195-97
human assets, 54, 55-56, 58
human endowments, 70, 71, 92, 100, 103-6, 130, 146, 147-48, 216, 305,
314
human interaction:
six paradigms of, 206-16, 270
which option is best in, 211-13
see also
interdependence
human nature, 319
balance in renewal of, 301-3
four dimensions of, 288-301
human relations, 
see
Personality Ethic
humility, 201
IBM, 17, 91, 139-40
ignoring vs. listening, 240
image, 19, 20, 28
imagination, 70, 146-17
as human endowment, 70, 71, 92, 100, 103-6, 130, 146, 147
in proactive model, 71
visualization and, 131-35, 137
importance, in time management, 150-54, 156, 157, 159, 179
independence:
and interdependence, 186-87, 199, 206, 271

---

paradigm of, 49-51
independent will, 70
as human endowment, 70, 71, 92, 146
power of, 147-49
in proactive model, 71
indirect control, 85-86
individual, understanding of, 190-92
influence, human:
by listening, 238-43
thirty separate methods of, 86
see also
Circle of Influence
initiative, 71, 75-76, 216
In Search of Identity
(Sadat), 103-4, 220, 317
inside-out process, 15-44, 309-18
new level of thinking in, 42-44
Personality and Character Ethics in, 18-21
power of paradigm in, 23-31
primary and secondary greatness in, 21-23
principle-centered paradigm in, 31-35
principles of growth and change in, 35-40
way we see problem is problem in, 40-42, 89
integrity, 34, 92, 169, 170, 195-97, 229, 298
as character trait, 217
as law of life, 199
interaction, 
see
human interaction
interdependence, 185-203
Emotional Bank Account and, 188-190
habits of, 203
and independence, 186-87, 199, 206, 271
paradigm of, 49-51, 185-203
P problems as PC opportunities in, 202-3
intergenerational living, 314-16
interpersonal communication, key to, 237, 245
interpersonal effectiveness, 42
interpersonal leadership, 204-34
interpretation response, 245
involvement, commitment and, 143

---

Japan, economic success of, 283, 303
Jefferson, Thomas, 108
Johnson, Samuel, 93, 185
Jordon, David Starr, 15
Jordan, William George, 22-23
Joseph, story of, 89
Kerr, Rolfe, 106-7
kindnesses, 192-93
knowledge, 47, 48, 92
Koch, Frank, 32
Kuhn, Thomas, 29
language, listening to, 78-80
laws:
of love and life, 199-202
natural, 
see
principle(s)
leadership:
basic task of, 218
interpersonal, principles of, 204-34
vs. management, 101-3, 147, 148, 158
personal, 95-144
transactional vs. transformational, 222
learning:
mutual, 216, 221
in upward spiral, 306
Lewin, Kurt, 279
liberty vs. freedom, 69
life, laws of, 199-202
life-support factors, 109-28
centers’ affect on, 111-18
development of, 122-28
identifying center by, 118-22
maturity of, 110-11
Lilienthal, David, 269-70
listening:

---

empathic, 37, 47, 221-22, 239-43
four levels of, 240
logical or emotional responses in, 251
skills for, 248-49, 252
time investment in, 252-53
training in, 238
see also
understanding
literature, 292, 296
little things, attending to, 192-93
logic, 130, 135, 255, 275
logical responses, 251
logos, 255
logotherapy, 108
long-term organizing, 168
Lose/Lose, 210
Lose/Win, 209-10, 270
love, 197, 199-202
loyalty, 58, 196
Luther, Martin, 294
McKay, David O., 294
management:
vs. leadership, 101-3, 147, 148, 158
personal, 145-82
time, 149-50, 151, 159-60, 170-71
management training, Win/Win, 224-227
manager, and input/output, 172
manager’s letter, 227
Mann, Horace, 46
Man of La Mancha
, 300
Markham, Edwin, 205
Maslow, Abraham, 130
maturity, 217-19, 255
maturity continuum, 48-52, 199, 217
life-support factors on, 110-11
meditation, 292, 294
mental (first) creation, 99-100, 129-131, 134, 146-47

---

mental dimension, in renewal, 288, 294-95, 302, 304
Messiah
 (Handel), 127
methods vs. results, 173-74, 227
middle way, 273
mimic content, in listening, 240, 248-249
mirror, social, 67-68
Miserables, Les
(Hugo), 221
mission statements:
family, 137-39
organizational, 139-43
personal, 106-9, 128-29, 294
in time management, 168, 171
mistakes, 90-91, 199
models:
proactive, 71
reactive, 68
money centeredness, 113-14, 125, 126
motivation:
satisfied needs and, 241
see also
desire
motives, 19, 20, 22, 252
Muggeridge, Malcolm, 115
Nasser, Gamal, 104
nature, as synergistic, 263, 283-84
needs, satisfied, 241
negative energy, 83, 84
negative synergy, 274-77, 284
negotiation, 206-16, 233, 280
see also
Win/Win
Newtonian model of physics, 29
“no,” saying, 156-58
No Deal, Win/Win or, 213-16
objective reality, 33
objectivity, 28
one on one, 257-59

---

opportunities, 151, 154, 202-3, 258, 263
opportunity consequences, 227, 228
organizational mission statements, 139-43
organizational PC, 57-59
“Organize and execute around priori ties,” 149, 157
organizing, 296
long-term and weekly, 168, 171
see also
first things first; Quadrant II
outside-in paradigm, 43-14, 89, 314
Paine, Thomas, 62
paradigms, 23-35
attitudes and behaviors from, 28, 30, 31, 35, 78, 125
basic, and paradigm shifts, 29-31, 32
core, 111-18
differences and, 277-79
new level of thinking and, 43-44
power of, 23-29, 32
principle-centered, 32-35, 123-28, 147, 171
proactivity and, 70, 78, 79
renewal and, 305
of self, 67
of seven habits, 53
six, of human interaction, 206-216
paradigm shifts, 29, 32
negative vs. positive, 30
power of, 29-31, 32
process of, 31-32 
by readers, 59-60
as rescripting self, 103-6
Pareto Principle, 156