The 13 Worst Restaurant Problems and Solutions to Each of Them

The solution:
You can’t do it all as a restaurant owner. You need a manager or a management team that you can trust. They will keep things running smoothly and come up with much-needed restaurant staff rules, while also helping the restaurant be profitable.
That is not to say you shouldn’t be involved. On the contrary, you should try to be there every day, especially in the first year. To avoid chaos and money waste, schedule the workforce carefully. You don’t need five servers when the restaurant is empty, nor can you manage with two when the restaurant is bustling. Both instances will lose you money and potentially prompt negative reviews.
When you’ve found the perfect balance, train your staff on how to handle different situations. Offer them materials and incentives if they do a good job and reach individually established goals. You also need to inspire them, keep them motivated, and align them with your restaurant’s philosophy and concept. Everyone should have a clear view of their responsibilities, hierarchy, and team structure.
Problem solving for restaurant managers shouldn’t be the owner’s concern, but that depends heavily on finding someone you feel comfortable letting take the reins. Any HR issues in restaurants should be their responsibility, and they should have a strong work ethic. Remember that even assigning shifts can be an ethical problem. They should be allocated on skills, performance, and seniority, not based on whom the manager likes more.
Read more: 12 Restaurant Management Tips for Happy Employees & a Successful Business
4. Customer Service
The problem:
Plenty of restaurant problems and their solutions have to do with customer service. To turn customers into return customers, you need to keep them happy and offer them a flawless dining experience. This can be particularly challenging when they’re disrespectful or disruptive, such as when they’re clearly inebriated and are asking for more alcohol.