Rlchard Pettlnger

10.10.08
Key Concepts and Thinkers

» Glossary

» Related concepts and thinkers

92 STRESS MANAGEMENT

GLOSSARY

Acceptance – individual and collective psychological and behavioral relationships with organizational standards and activities.

Alienation – the negative psychological (and physical) outcome of a lack of identity between individuals, groups, and their organization.

Attitude – the psychological, moral, and ethical dispositions adopted by individuals to others and organizations.

Bullying – the relationship that exists between two or more individuals based on the illegitimate use of power by one or more.

Burnout – the result of prolonged exposure to stress; consisting of physical, psychological, and emotional exhaustion.

Conflict – a state of antagonism or ‘‘warfare’’ existing between two or more individuals, groups or departments; conflict may also exist between organizations and different staff groups and their represen- tatives (e.g. trade unions).