Rlchard Pettlnger

Stress

Management

Rlchard Pettlnger

Cosers all tla lay tenhnElias for rmluelt I stiass In yourself ant your oiganbatlon, from manz IIng mnflM té daallt I wlth bullylt I and dlssrlmllmtbn,ant horn elsurlt I a safe pltyslnal ewlionment to Improvlt I lalour IeBtlols

Exampbs ant bssols horn buslnasses that hase s sfully tzsldaJ stiass, Iml Ill I HIIa, Sony and Senna li\e, ant Els horn the smartest thlnlors, ImIizIIt I EBIIo Sternbeig and Charles Hauly







Stress Management

Richard Pettinger

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  Fast track route to mastering all aspects of stress management
  

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  Covers all the key techniques for reducing stress in yourself and your organization, from managing conflict to dealing with bullying and discrimination, and from ensuring a safe physical environment to improving labour relations
  

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  Examples and lessons from businesses that have successfully tackled stress, including Nike, Sony and Semco Inc, and ideas from the smartest thinkers, including Elaine Sternberg and Charles Handy
  

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  LIFE & WORK
  
  10.10
  Includes a glossary of key concepts and a comprehensive resources guide
  

Copyright  Capstone Publishing 2002

The right of Richard Pettinger to be identified as the author of this work has been asserted in accordance with the Copyright, Designs and Patents Act 1988
First published 2002 by

Capstone Publishing (a Wiley company) 8 Newtec Place

Magdalen Road Oxford OX4 1RE United Kingdom

http://www.capstoneideas.com
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechan- ical, including uploading, downloading, printing, recording or otherwise, except as permitted under the fair dealing provisions of the Copyright, Designs and Patents Act 1988, or under the terms of a license issued by the Copyright Licensing Agency, 90 Tottenham Court Road, London, W1P 9HE, UK, without the permission in writing of the Publisher. Requests to the Publisher should be addressed to the Permissions Department, John Wiley & Sons, Ltd, Baffins Lane, Chichester, West Sussex, PO19 1UD, UK or e-mailed to [e-mail]

or faxed to ( [phone].

CIP catalogue records for this book are available from the British Library and the US Library of Congress
ISBN 1-841123-96X
This title is also available in print as ISBN 1-84112-319-6