Pearson New International Edition International pcl tp indd 1

Retained earnings
Profits earned but not paid (disbursed) to the business owners.
Return on investment (ROI)
Percentage rate of return achieved on the money invested in
a hotel property.
Returned check
Check deposited by a hotel into its bank account that, for some reason, is
not honored. Checks of this type are “returned” to the hotel. Sometimes referred to as a
bad, bounced, or hot check.
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Revenue
Money the hotel collects from the sale of rooms or from the sale of the hotel’s
products and services.
Revenue manager
Individual within a hotel’s accounting department responsible for
decision making necessary to maximize the property’s long-term RevPar.