Pearson New International Edition International pcl tp indd 1



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Professional Front Office Management Pearson New International Edition by Robert Woods, Jack D. Ninemeier, David K. Hayes, Michele A. Austin (z-lib.org)

Cashier’s drawer
Cash, checks, payment card copies, and other financial records for which
an employee (cashier) is responsible.
CAT 5 cable
Category five cable; the preferred cable quality to use when providing certain
forms of high-speed Internet access to a standard computer.
Caterer
For-profit business that produces food for groups at off-site locations. Some caterers
have banquet space available for on-site use by groups desiring foodservices.
Central reservation system (CRS)
Entity, operated by a franchisor or independently affili-
ated, that offers potential guests the opportunity to make reservations at the entity’s affiliated
(branded) hotels by telephone, fax, or the Internet. Used as in, “What percentage of our tran-
sient business last month was generated through the CRS?”
Centralized accounting system
Financial management system that collects accounting data
from one or more hotels and combines and analyzes the data at a different (central) site.

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