Pearson New International Edition International pcl tp indd 1

NIGHT AUDIT AND REPORT MANAGEMENT
FIGURE 11
Sample windows-based computer screen used by night auditors.
CATEGORY
ACCOUNTING REPORTS
NIGHT AUDIT REPORTS
EMERGENCY REPORTS
FRONT DESK REPORTS
FRONT DESK FORMS
LOS REPORTS
RESERVATIONS REPORTS
MARKETING REPORTS
SPECIAL REPORTS
Comments
A summary of today’s A/R transactions.
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REPORTS
REPORT TITLE
A/R JOURNAL DETAIL
A/R JOURNAL SUMMARY
ACCOUNT BALANCE REPORT
ACCOUNTS RECEIVABLE LEDGER
ADVANCE DEPOSIT JOURNAL DETAIL
ADVANCE DEPOSIT JOURNAL SUMMARY
ADVANCE DEPOSIT LEDGER
COMP ROOM REPORT
CREDIT CHECKLIST
EXCHANGE ESTIMATE REPORT
FINAL TRANSACTION CLOSEOUT
FINAL TRANSACTION CLOSEOUT — YEARLY
GROSS ROOM REVENUE DETAIL
GROSS ROOM REVENUE SUMMARY
GUEST LEDGER
HOTEL JOURNAL DETAIL
HOTEL JOURNAL SUMMARY
HOTEL STATISTICS
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NIGHT AUDIT AND REPORT MANAGEMENT
ALTOONA HOTEL ROOM DISCREPANCY REPORT
DATE: _________________________
INSTRUCTIONS:
1. NIGHT AUDITORS MUST RUN A “ROOM STATUS REPORT” AFTER CLOSING THE AUDIT AND INCLUDE THE REPORT IN
THE DAILY WORK.
2. HOUSEKEEPING WILL INSPECT THE STATUS OF EACH ROOM AND RECORD IT ON THE “A.M. REPORT”.
3. THE FOM WILL COMPARE THE “NIGHT AUDIT STATUS REPORT” AND “HOUSEKEEPING A.M. REPORT” FOR ANY
DISCREPANCIES IN THE STATUS REPORTED AND RECORD THEM IN THE FORM ABOVE. SEE EXAMPLE BELOW:
LEGEND:
VC: VACANT 
CLEAN
NCI: NEW CHECK IN
OD: OCCUPIED DIRTY
OOO: OUT OF ORDER
VD: VACANT 
DIRTY
4. AFTER DISCREPANCIES HAVE BEEN EXPLAINED, FOM WILL APPROVE AT BOTTOM AND FORWARD TO GENERAL
MANAGER FOR FINAL APPROVAL.
5. THE COMPLETED FORM WILL BE KEPT ON FILE WITH THE FOM (COPIES TO GENERAL MANAGER)
DATE
FRONT DESK/DATE
GENERAL MANAGER/DATE