Pearson New International Edition International pcl tp indd 1

T&E card (travel and entertainment card)
Payment system by which the card issuer
collects full payment from the card user each month. Card companies do not typically
assess interest charges to consumers; instead, they rely on fees collected from merchants
accepting the cards. Examples of T&E cards are American Express and Diners Club.
Telephone etiquette
Procedures for using the telephone in a professional manner that are
respectful of the person to whom one is speaking.
Template report
Standard formatted report from the PMS that may be modified by the
end user.
Tenant (hotel)
Person who rents a hotel guestroom for an extended time period with the
intent of establishing a permanent residency.
Terrorism
Threat of danger and actual harm caused by persons for political or religious
reasons.