Pearson New International Edition International pcl tp indd 1

Negotiated rate agreement
Document that details the specific contractual obligations of a
hotel and client when the hotel has offered, and the client has agreed to, a negotiated rate.
Typical agreement content includes start date, room rate to be charged, agreement duration,
and blackout dates (if any). The agreement should be signed by a representative of the
hotel and the client.
Net ADR yield
Rate (ADR) actually received by a hotel after subtracting the cost of fees and
assessments associated with a room sale. The formula for net ADR yield is
Typical reservation-related fees include those charged by travel agents, the GDS, a hotel’s
CRS, and operators of Internet booking sites.
Night audit
Process of reviewing for accuracy and completeness the accounting transactions
from one day to conclude, or close, that day’s sales information in preparation for posting
transactions of the next day.
Night auditor
Front office employee who performs the daily review of guest transactions
recorded by the front office.