Think Again

opened the minds of prejudiced voters
: Joshua L. Kalla and David E. Broockman, “Reducing
Exclusionary Attitudes through Interpersonal Conversation: Evidence from Three Field
Experiments,” American Political Science Review 114 (2020): 410–25.
help separated parents resolve disputes
: Megan Morris, W. Kim Halford, and Jemima Petch, “A
Randomized Controlled Trial Comparing Family Mediation with and without Motivational
Interviewing,” Journal of Family Psychology 32 (2018): 269–75.

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a body of evidence this robust
: Sune Rubak et al., “Motivational Interviewing: A Systematic
Review and Meta-analysis,” British Journal of General Practice 55 (2005): 305–12.
When people ignore advice
: Anna Goldfarb, “How to Give People Advice They’ll Be Delighted to
Take,” New York Times, October 21, 2019, 
www.nytimes.com/2019/10/21/smarter-living/how-to-
give-better-advice.html
.
sustain talk and change talk
: Molly Magill et al., “A Meta-analysis of Motivational Interviewing
Process: Technical, Relational, and Conditional Process Models of Change,” Journal of
Consulting and Clinical Psychology 86 (2018): 140–57; Timothy R. Apodaca et al., “Which
Individual Therapist Behaviors Elicit Client Change Talk and Sustain Talk in Motivational
Interviewing?,” Journal of Substance Abuse Treatment 61 (2016): 60–65; Molly Magill et al.,
“The Technical Hypothesis of Motivational Interviewing: A Meta-analysis of MI’s Key Causal
Model,” Journal of Consulting and Clinical Psychology 82 (2014): 973–83.
“Change talk is a golden thread”
: Theresa Moyers, “Change Talk,” Talking to Change with Glenn
Hinds & Sebastian Kaplan.
when people detect an attempt at influence
: Marian Friestad and Peter Wright, “The Persuasion
Knowledge Model: How People Cope with Persuasion Attempts,” Journal of Consumer Research
21 (1994): 1–31.