The skills you need guide to interpersonal skills

Use appropriate language.
Be respectful of gender, race, 
religion, political viewpoints and other potentially controversial 
or difficult subjects. Do not make derogatory comments.
Learn to listen attentively.
Pay attention to others while they speak. 
Do not get distracted mid- conversation and do not interrupt.
Respect other people’s time.
Be precise without being rushed. 
If you have arranged to meet at a certain time, be there. If you are 
going to be late, let the other person know as soon as possible.

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2.
ADVANCED COMMUNICATION SKILLS