Bog'liq Professional Front Office Management Pearson New International Edition by Robert Woods, Jack D. Ninemeier, David K. Hayes, Michele A. Austin (z-lib.org)
GLOSSARY Check guarantee service Service that ensures checks accepted by a merchant (e.g., hotel)
that follows specific procedures will be collectible.
Check verification service Process of matching check writers with databases of acceptable
and unacceptable accounts to minimize the acceptance of bad checks.
City ledger Set of accounts used to record charges to and payments from a hotel’s nonreg-
istered guests. Examples include persons not staying in the hotel who purchase the hotel’s
meeting space, food, or beverages.
Civil laws Laws (rules) that are primarily established by governmental edict or legislation.
Many civil laws evolved from the time of the Roman Empire.