Pearson New International Edition International pcl tp indd 1


NIGHT AUDIT AND REPORT MANAGEMENT



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Professional Front Office Management Pearson New International Edition by Robert Woods, Jack D. Ninemeier, David K. Hayes, Michele A. Austin (z-lib.org)

NIGHT AUDIT AND REPORT MANAGEMENT
575



Reservations by franchisor’s central reservation system

Reservations by Internet site

Reservations through the Global Distribution System

Reservations pace versus prior month

Reservations pace versus prior year

Reservations by arrival date

Reservations by telephone area code

Reservations by zip code

Share-with reservations (for separately paying guests who share the same room)

Occupancy forecasts for 10 days

Occupancy forecasts for 30 days
Reservation activity reports provide critical information to FOMs who must review
them daily if they are to effectively manage their department and make the reservations-
related decisions necessary to maximize RevPar.

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