The Classical Model of Decision Making
The
classical decision model
is a prescriptive approach that tells managers how
they should make decisions. It rests on the assumptions that managers are logical
and rational and that they make decisions that are in the organization’s best
interests. Figure 4.2 shows how the classical model views the decision-making
process:
1.
Decision makers have complete information about the decision situation and possi-
ble alternatives.
2.
They can effectively eliminate uncertainty to achieve a decision condition of
certainty.
3.
They evaluate all aspects of the decision situation logically and rationally.
As we see later, these conditions rarely, if ever, actually exist.
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