4.2 RESEARCH DESIGN AND METHODOLOGY – A THEORETICAL BASIS
There are two major types of research design: quantitative and qualitative. These designs
have fundamental differences which will be discussed only briefly in this section. The
basic difference between the two designs is that quantitative research presents results
with statistics, and qualitative research uses words to describe phenomena (McMillan &
Schumacher 1993:40). The present study utilises a combination of qualitative and
quantitative research methodologies. Two types of quantitative approaches are
distinguished: experimental and non-experimental. The non-experimental type is selected
for this study. In non-experimental design there is no manipulation of conditions. Rather,
the investigator makes observations or obtains measures from subjects to describe
something that has occurred (McMillan & Schumacher 1993:32). Survey research is non-
experimental design and is the method used in this study.