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Business Travel or Business Events: Travel for commercial rather than leisure purposes. Business travel is sometimes used as a cover-all to include what are sometimes referred to as the “MICE” markets – meetings, incentives, conferences and exhibitions

Business travel: Travel for a purpose and to a destination determined by a business, and where all costs are met by that business.

Business Travel: Travel of 1: 365 days duration for the purpose of attending a convention or training, conducting official/government or private business.

cafeteria: a food-service operation of a limited menu, in which customers carry their own trays to seating

Capacity management: A process that seeks to ensure that their organisations operate at optimum capacity whilst maintaining customer satisfaction levels.

Capital expenditure: The cost of long-term assets; such as computer equipment, vehicles and premises. Importantly these are bought to use over several years and not to resell.

carrier: transportation company such as an airline, motorcoach, cruise line, or railroad which carries passengers and/or cargo carrying capacity: the amount of tourism a destination can handle.

Carrying capacity: The amount of visitor activity that a site or destination can sustain.

Carrying-capacity analysis: Originally a term applied in ecology referring to the maximum number of animals of a given species that a particular habitat could support. In the context of tourism, it refers to the maximum number of tourists a destination can support.

cash flow: monies available to meet the company’s daily operating expenses, as opposed to equity, accounts receivable, or other credits not immediately accessible

Certified Tour Professional: CTP: a designation conferred upon tour professionals who have completed a prescribed course of academic study, professional service, tour employment and evaluation requirements. It is administered by the National Tour Association.