Objectives of knowledge management

 Self- assessment questions
1 
What is the difference between the Internet and the World Wide Web?
2 
Describe the two main functions of an Internet service provider (ISP). How do they 
differ from applications service providers?
3 
Distinguish between intranets, extranets and the Internet.
4 
Describe the standards involved when a web page is served from a web server to a 
user’s web browser.
5 
What are the management issues involved with enabling staff access to a website?
6 
Explain the following terms: HTML, HTTP, XML, FTP.
7 
What is the difference between static web content written in HTML and dynamic 
content developed using a scripting language such as JavaScript?
8 
What software and hardware are required to access the Internet from home?
Essay and discussion questions
1 
‘Without the development of the World Wide Web by Tim Berners- Lee, the Internet 
is unlikely to have become a commercial medium.’ Discuss.
2 
‘In the future the distinction between intranets, extranets and the Internet for mar-
keting purposes is likely to disappear.’ Discuss.
3 
Discuss the merits and disadvantages of locating company digital business ser-
vices inside a company, in comparison with outsourcing to an ISP or ASP.
4 
You are consultant to a small retailer interested in setting up a transactional e-com-
merce site. Create a summary guide for the company about the stages that are 
necessary in the creation of a website and the management issues involved.
Examination questions
1 
You have been tasked with arranging Internet access for other employees in your 
company. Summarise the hardware and software needed.
2 
How would you explain to a friend what they need to purchase to access the World 
Wide Web using the Internet? Explain the hardware and software needed.
3 
Explain the term ‘electronic data interchange’. Is it still relevant to companies?
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