Objectives of knowledge management

.
SciVisum (2005) Internet Campaign Effectiveness Study. Press Release, July: 
www.scivisum.
co.uk
.
Smart Insights (2010) Our interview with Malcolm Duckett about Magiq dynamic person-
alization. 7 August 2010: 
www.smartinsights.com/ecommerce/web-personalisation/
dynamic-personalization-software-maqiq/
.
Smart Insights (2013) Mobile Marketing Strategy Guide by Rob Thurner and Dave Chaffey. 
April 2013. Published online at: 
www.smartinsights.com/mobile-marketing
.
Smoothspan (2007) How Many Tenants For a Multitenant SaaS Architecture? 
Blog posting, 30 October: 
http://smoothspan.wordpress.com/2007/10/30/
how-many-tenants-for-a-multitenant-saas-architecture/
.
Spinrad, P. (1999). The new cool. Akamai overcomes the Internet’s hotspot problem. 
Wired
, 
7 August, 152– 4.
The Register
(2004) Wobbly shopping carts blight UK e-commerce: 
The Register.Co.uk
, 
4 June.
Vlosky, R., Fontenot, R. and Blalock, L. (2000) Extranets: impacts on business practices and 
relationships. 
Journal of Business and Industrial Marketing
, 15(6), 438– 57.
VMware (2007) Association of Teachers and Lecturers, customer success story: 
www.
vmware.com/pdf/atl.pdf
.
VMware (2008) Virtualization Basics: 
www.vmware.com/virtualization
.
Wired
(2007) The Great Firewall: China’s Misguided – and Futile – Attempt to Control 
What Happens Online. 
Wired
15.11, by Oliver August, 23 August.
Web links
A brief history of the Internet 
(www.zakon.org/robert/internet/timeline)
An Internet 
timeline.
CIO Magazine 
(www.cio.com/research/intranet)
Intranet and extranet research centre.
Forrester Marketing Blog 
(http://blogs.forrester.com/marketing/)
Forrester analysts write 
about developments in technology.
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Part 1
Introduction
Google (
www7.scu.edu.au/programme/fullpapers/1921/com1921.htm
) Interesting, but 
technical, article on Google, ‘The anatomy of a large- scale hypertextual web search engine’.
Howstuffworks (
www.howstuffworks.com
) Good explanations with diagrams of many 
Internet technologies.
Intranet Benchmarking Forum (
www.ibforum.com
). Membership service disseminating 
intranet best practice from corporate organisations. Their blog (
www.intranetlife.com
) 
has discussion of topical intranet management issues and extracts of research.
Intranet Focus (
www.intranetfocus.com
) Best- practice guidelines and links on intranets, 
portals and content management systems.
Intranet Journal (
www.intranetjournal.com
) Articles on intranet management.
ReadWriteWeb (
www.readwriteweb.com
) Site focussing on digital technology trends and 
developments in content management, web applications and social media.
SmoothSpan (
http://smoothspan.wordpress.com
) Blog by Bob Warfield covering develop-
ments in SaaS, Web 2.0 and cloud computing.
XML.com (
www.xml.com
) XML resources.