Objectives of knowledge management

1 
Employee incentive scheme. Companies reward the best employees according to anon-
ymous voting by their peers. At the end of each quarter, prizes such as DVD players and 
televisions are awarded.
 2 
Text messaging. A distribution company keeps in touch with its sales staff and driv-
ers through enabling staff to contact colleagues who are ‘on the road’ using 
SMS
text 
messaging.
 3 
Holiday booking. A workflow system forwards holiday requests to the relevant manager 
and informs the applicant automatically. Team managers can also check on the intranet 
to see when people within their group have booked holidays.