Objectives of knowledge management

 11 
Leverage online meetings.
This is web conferencing which, although not directly 
enabled by the intranet, should facilitate collaboration.
 12 
Measure savings.
The IBF state that: ‘Few organisations have made progress in 
measuring the cost savings they can attribute to the intranet, or even to parts of it.’ 
This is partly because it is difficult to measure cause and effect. But the study does 
give some examples:
● 
Ford estimates that online training delivered via its portal will drive down training 
costs to an average of $0.21 per class, down from $ 300– $2,500 per class.
● 
Cisco cut the cost of processing employee expense reports from $50.69 with 
the previous forms- based system to $1.90 three years later. Total corporate 
savings by that third year were $7m. The average elapsed time for processing 
each expense report dropped from 21 to 4 days.
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Chapter 3
Managing digital business infrastructure
In addition to these ‘classical’ uses of intranets, intranet developer Odyssey (www. 
odyssey-i.com) identifies some less common intranet applications: