O c t o b e r 2 The Future of Jobs

39.5%
Average skills
instability among
workforce
39.1%
Technology adoption in industry
Share of companies surveyed
Encryption and cyber security
Cloud computing
Text, image and voice processing
Big data analytics
Internet of things and connected devices
E-commerce and digital trade
Artificial intelligence (e.g. machine learning, neural
networks, NLP)
Augmented and virtual reality
Robots, non-humanoid (industrial automation,
drones, etc.)
3D and 4D printing and modelling
Impact of COVID-19 on companies’ strategy
Share of companies surveyed looking to adopt this strategy as a result of
COVID-19
Provide more opportunities to work remotely
85.7%
Accelerate the digitalization of work processes (e.g. use of digital tools, video
conferencing)
78.6%
Accelerate automation of tasks
50%
Temporarily reassign workers to different tasks
42.9%
Accelerate the digitalization of upskilling/ reskilling (e.g. education technology
providers)
42.9%
Emerging skills
Skills identified as being in high demand within their organization, ordered
by frequency
1.
Leadership and social influence
2.
Complex problem-solving
3.
Analytical thinking and innovation
4.
Active learning and learning strategies
5.
Critical thinking and analysis
6.
Technology design and programming
7.
Resilience, stress tolerance and flexibility
8.
Technology use, monitoring and control
9.
Creativity, originality and initiative
10.
Technology installation and maintenance
11.
Systems analysis and evaluation
12.
Service orientation
13.
Reasoning, problem-solving and ideation
14.
Attention to detail, trustworthiness
15.
Persuasion and negotiation