O c t o b e r 2 The Future of Jobs

Emerging and redundant job roles
Role identified as being in high demand or increasingly redundant within
their organization, ordered by frequency
EMERGING
1.
Data Analysts and Scientists
2.
Big Data Specialists
3.
Digital Marketing and Strategy Specialists
4.
AI and Machine Learning Specialists
5.
Digital Transformation Specialists
6.
Information Security Analysts
7.
Database and Network Professionals
8.
Business Development Professionals
9.
FinTech Engineers
10.
Cyber Security Specialists
REDUNDANT
1.
Data Entry Clerks
2.
Accounting, Bookkeeping and Payroll Clerks
3.
Administrative and Executive Secretaries
4.
Accountants and Auditors
5.
Client Information and Customer Service Workers
6.
Bank Tellers and Related Clerks
7.
Statistical, Finance and Insurance Clerks
8.
Insurance Underwriters
9.
General and Operations Managers
10.
Financial Analysts
Industry Profile
Financial Services
1 / 2
98%
95%
91%
90%
90%
88%
88%
73%
62%
55%
The Future of Jobs
134

---

Barriers to adoption of new technologies
Share of companies surveyed
Skills gaps in the local labour market
Inability to attract specialized talent
Skills gaps among organization’s leadership
Lack of flexibility of the regulatory framework
Insufficient understanding of opportunities
Shortage of investment capital
Lack of flexibility in hiring and firing
Lack of interest among leadership
Augmentation of key job tasks by 2024
Expected impact on workforce
Share of companies surveyed
Modify the composition of the value chain
54.8%
Reduce its current workforce due to technological integration or automation
50%
Modify the locations where the organization operates
38.1%
Expand its current workforce due to technological integration or automation
38.1%
Expand its use of contractors doing task-specialized work
35.7%