O c t o b e r 2 The Future of Jobs

workers
50.5%
Average skills
instability among
workforce
44.1%
Technology adoption in industry
Share of companies surveyed
Cloud computing
Encryption and cyber security
Big data analytics
E-commerce and digital trade
Artificial intelligence (e.g. machine learning, neural
networks, NLP)
Text, image and voice processing
Internet of things and connected devices
Distributed ledger technology (e.g. blockchain)
Augmented and virtual reality
Power storage and generation
Impact of COVID-19 on companies’ strategy
Share of companies surveyed looking to adopt this strategy as a result of
COVID-19
Accelerate the digitalization of work processes (e.g. use of digital tools, video
conferencing)
83.3%
Provide more opportunities to work remotely
76.7%
Accelerate automation of tasks
43.3%
Accelerate the digitalization of upskilling/ reskilling (e.g. education technology
providers)
40%
Accelerate the implementation of upskilling/ reskilling programmes
30%
Emerging skills
Skills identified as being in high demand within their organization, ordered
by frequency
1.
Analytical thinking and innovation
2.
Critical thinking and analysis
3.
Creativity, originality and initiative
4.
Complex problem-solving
5.
Active learning and learning strategies
6.
Technology design and programming
7.
Troubleshooting and user experience
8.
Emotional intelligence
9.
Technology use, monitoring and control
10.
Leadership and social influence
11.
Reasoning, problem-solving and ideation
12.
Service orientation
13.
Resilience, stress tolerance and flexibility
14.
Systems analysis and evaluation
15.
Instruction, mentoring and teaching