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The Journey: Step 1
You’ll  be  surprised  to  hear  me  say  this.  The  first  step  is  to  embrace  your  fixed
mindset. Let’s face it, we all have some of it. We’re all a mixture of growth and
fixed mindsets and we need to acknowledge that. It’s not a shameful admission.
It’s more like, welcome to the human race. But even though we have to accept


that  some  fixed  mindset  dwells  within,  we  do  not  have  to  accept  how  often  it
shows up and how much havoc it can wreak when it does.
The Journey: Step 2
The second step is to become aware of your fixed-mindset triggers. When does
your fixed-mindset “persona” come home to roost?
• It could be when you’re thinking about taking on a big, new challenge.
Your fixed-mindset persona might appear and whisper, “Maybe you don’t
have what it takes, and everyone will find out.”
• It could be when you’re struggling with something and you keep hitting
dead ends. Your fixed-mindset persona might fly in and offer its advice:
“Give it up. It’s just making you feel frustrated and ashamed. Do
something easier.”
• How about when you feel like you’ve failed decisively? Lost your job.
Lost a cherished relationship. Messed up in a very big way. It’s a rare
person who doesn’t have a fixed-mindset episode. And we all know very
well what that fixed mindset says to us: “You’re not the person you
thought you were—and you never will be.”
• What about when you encounter someone who’s a lot better than you in the
very area you pride yourself on? What does that fixed-mindset voice say to
you? Does it tell you that you’ll never be as good? Does it make you hate
that person just a little?
• What about our fixed mindset toward others? If we’re educators, what
happens after a high-stakes test? Do we judge who’s smart and who isn’t?
If we’re managers, what happens during and after a big project? Do we
judge our employees’ talent? If we’re parents, do we pressure our kids to
prove they’re smarter than others and make them feel judged based on their
grades and test scores?
Think about it. What’s a recent time you were triggered into a fixed mindset?
What happened to summon your fixed-mindset persona? What did it whisper in
your ear, and how did it make you feel?
When  I  asked  people  to  tell  me  when  their  fixed-mindset  persona  usually


shows up, here’s what they said:
“When  I’m  under  pressure,  my  fixed-mindset  persona  appears.  He
fills my head with noise and keeps me from paying attention to the
work  I  have  to  do.  Then  I  feel  like  I  can’t  accomplish  anything.
Feelings  of  anxiety  and  sadness  also  attract  him.  He  attempts  to
weaken  me  when  I’m  already  feeling  down.  He  makes  comments
like  ‘You  don’t  have  the  ability  to  grasp  difficult  concepts.  You
have  reached  your  limit.’
 ”  (By  the  way,  this  was  a  woman  who
thought of her fixed-mindset persona as a male.)
“Whenever  I  demonstrate  my  laziness  through  procrastination,
whenever  I  have  a  disagreement  with  someone,  whenever  I’m  too
shy  to  talk  to  anyone  at  a  party,  my  fixed  mindset  persona  shows
up….He tells me, ‘Your FAILURE doesn’t define you.’ Of course,
he yells the word ‘failure,’ and whispers the rest.”
“Whenever  I  fail  to  live  up  to  the  image  that  she—my  fixed-
mindset  persona—concocted  for  me,  she  makes  me  feel  stressed,
defensive, and unmotivated. She doesn’t allow me to take risks that
may affect our reputation as a successful person. She doesn’t let me
speak  out  for  fear  of  being  wrong.  She  forces  me  to  look  like  a
person who can understand and do everything effortlessly.”
“When we have a work deadline and my team is under the gun, my
fixed-mindset persona sits in judgment. Instead of empowering my
team, I become a harping perfectionist—no one is doing it right, no
one  is  working  fast  enough.  Where  are  all  those  breakthrough
ideas? We’ll never make it. As a result, I often just take over and do
a lot of the work myself. Needless to say, it doesn’t do wonders for
team morale.” (We will hear more from this team leader and one of
his team members in a moment.)
As you come to understand your triggers and get to know your persona, don’t
judge it. Just observe it.



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