Microsoft Word new hotel Service



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Hotel Services Guide

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LOCKS 

 

Hyatt Regency Crown Center utilizes the Sāflok electronic locking system on all 



guestroom doors. This locking system requires the use of a credit card type key. The lock 

is re-coded each time a guest checks out. 

 

 

 




 

 

 



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Please contact your Catering/Convention Services Manager for promotional material, 

camera-ready logos or photographs. 

 

 

LOST AND FOUND 

 

All items left in meeting rooms, public space or in guestrooms are taken directly to 

Security. The items are tagged, placed in a clear plastic bag and logged in the “Lost and 

Found Book”. Then the items are locked in the lost and found safe in security. 

 

All items are kept for a minimum of 30 days, maximum of 90 days. This is due to space 



availability. Cash, credit cards and jewelry are kept in a separate lost and found safe in 

the Security office. The hotel does not pay to ship lost and found items. Found articles 

will be shipped to guests C.O.D. or shipping may be charged to a credit card. 

 

Security also has a lost and found inquiry log. This is for guests who have lost something 



that has not been logged into lost and found. If the item is turned in later the guest will be 

contacted.




 

 

 



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