Quick as a Hiccup, You Must
Compliment NOW
When the doctor sadistically smacks your knee with that nasty lit-
tle rubber hammer, you instantly give a knee jerk. And when peo-
ple make a coup, you must instantly hit them with a knee-jerk
“Wow, you were great!”
Say they’ve just successfully negotiated a deal, cooked a ter-
rific Thanksgiving turkey, or sung a solo song at the birthday party.
No matter whether their accomplishment is trivial or triumphant,
you must praise it immediately—not ten minutes later, not two
minutes later—immediately. The moment the winner walks out
of the boardroom, the kitchen, the spotlight, the victor wants to
hear only one sound: “WOW!”
But What If They Really Bombed?
“Are you asking me to lie?” you ask. Yes. Absolutely, positively,
resoundingly, YES. This is one of the few moments in life where
a lie is condoned by the most ethical individuals. Big winners real-
ize that sensitivity to an insecure performer’s ego takes momen-
tary precedence over their deep commitment to the truth. They
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How to Talk to Anyone
Technique #57
The Knee-Jerk “ Wow!”
Quick as a blink, you must praise people the moment
they a finish a feat. In a wink, like a knee-jerk reaction
say, “You were terrific!”
Don’t worry that they won’t believe you. The
euphoria of the moment has a strangely numbing effect
on the achiever’s objective judgment.
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also know, when sanity returns to the recipient and they suspect
they screwed up, it won’t matter. He or she will retroactively appre-
ciate your sensitivity and forgive your compassionate falsehood.
We’ve talked a lot about giving compliments, both covert and
overt. Now let’s talk about a skill that, for many, is even harder—
receiving them.
How to Praise with Perfect Timing
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We have a national weakness: we don’t know how to receive a
compliment! In fact, I would like to dedicate the following tech-
nique to my French friends who contend the French are better at
everything. Well, I concede one point. The French are, indeed,
better at receiving compliments. I’ll explain how shortly.
Americans, unfortunately, are beastly at accepting adulation.
If someone compliments you and you react clumsily out of embar-
rassment, you unwittingly start a vicious cycle. A friend ventures
a compliment:
He: (smiling) “Hey, that’s a nice dress you’re wearing.”
She: (frowning) “Oh, this old thing?”
He: (thinking) “Whoops, she didn’t seem to like hearing that.
She thinks I have terrible taste to like that dress. I’d better keep
my mouth shut.”
Three weeks later . . .
She: (thinking grumpily) “He doesn’t ever give me compli-
ments anymore. What a boor!”
He: (thinking gloomily) “What’s her problem?”
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How to Make ’Em Want
to Compliment
You
✰
58
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