Career Development
Most previous studies regarding career development focused primarily on promotion within a particular
corporation (Super, 1957; Schein, 1978; Arthur & Rousseau, 1996). In recent years employees in general have
become less loyal to their employers, thus they are more willing to change corporations and view this as a viable
option for career advancement (Arthur et al., 2005). While career advancement within and between organizations
are both important, the current study does not focus on one approach or another. Rather, this study investigates the
positions held prior to attaining hotel general manager and career path implications as a result of positions
previously occupied.
Early career theories were formulated by Super (1957) and Schein (1978) in an effort to explain how
careers develop and promotion occurs. Super’s career stage theory consisted of the following stages: establishment,
advancement, maintenance, and withdraw. Establishment referred to the start of an employee’s career; advancement
was the timeframe during which the employee moved from job to job, also known as promotion; maintenance was
the stage at which the employee had attained the desired promotion level and was focused on doing the current job,
as opposed to attempting to obtain a subsequent promotion; and withdraw was the time during which the employee
was preparing to retire.
Schein’s (1978) career theory consisted of five “career anchors.” The five anchors referred to the values
which enticed an employee to make certain career decisions. The five anchors included: autonomy; technical/
functional competence; managerial competence; security and stability; and creativity. Three additional anchors
were later added: lifestyle; service/ dedication to a cause; and entrepreneurial challenge (Yarnall, 1998).
Personality
According to previous research there are five major dimensions of personality: neuroticism, extraversion,
openness to experience, agreeableness, and conscientiousness (Costa & McCrae, 1985; Mount & Barrick, 1995;
Seibert & Kraimer, 2001). A longitudinal study which accessed the five personality dimensions and general mental
ability as related to career success found that the “Big Five” dimensions explained significant variance in career
success even when intelligence was controlled for (Judge et al., 1999). Results discovered that low neuroticism and
agreeableness, and high extroversion, conscientiousness, and cognitive ability were most influential in determining
an individual’s extrinsic career success which was defined as salary and promotions (Judge et al., 1999). Follow-up
research which examined the relationship between the five personality dimensions and career advancement found
that extraversion was statistically significant and positively correlated to salary, career satisfaction, and promotion
(Seibert & Kraimer, 2001). Contradictory to the Judge et al. (1999) study, other dimensions were either negatively
related or insignificant.
Most hospitality studies regarding personality have examined dimensions similar to the Big Five model, but
in a more industry- specific manner (Pavesic & Brymer, 1990; Brownell, 1994). Pavesic & Brymer (1990) used the
Myers- Briggs Type Indicator for their study and found that the most common profile for hospitality managers was:
extroversion, sensing, thinking, and judgment (ESTJ). ESTJ relates to Blake and Mouton’s managerial grid,
particularly in the 9,9 and 5,5 management styles. Managers which employ these styles are focused on the well-
being of the organization as well as their employees.
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