10.3.2 Communication
There is an open environment in the Coca-Cola Company which allows the employees to communicate with each other and it allows the information to flow inside the company and discourages the barriers between members to share information. Before making the decisions the top level managers discuss it with the middle level managers and before decision making it is shared till the end of the hierarchy. The Coca-Cola Company allows the employees that anyone of them can meet the general manager if he/she is facing any kind of difficulty.
Interdepartmental communication is done in the form of formal and informal manners. To get the feedback of the employees and get the view of the employee about the manager the grapevine is used (The Coca-Cola Company, 2014).
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