Management & Leadership at Coca cola company

BMGT 500 GMB/NE/0645/05/14

BMGT 500 – Principles of Management

Management styles & Leadership practices at Coca-Cola.

Report submitted to

Prof. Chepkilot

In partial fulfillment for the award of the degree of

MASTER OF BUSINESS ADMINISTRATION (MBA)

By

Jesse G. Munyua

GMB/NE/0645/05/14



Kabarak University Nakuru Town Campus

Table of Contents

1.0 Introduction 2

2.0 History of the Company 2

3.0 Mission and Vision 3

4.0 Culture and values 5

5.0 Organizational Design 6

6.0 Organization Structure 8

7.0 Organizational goals 9

8.0 Leadership Style 9

8.1 Core Capabilities 11

9.0 Management Styles 12

9.1 Democratic 12

9.2 Autocratic 13

9.3 Laissez-faire management style 13

9.4 Consultative democratic 14

9.5 Team Work 15

9.6 Employee Engagement 15

10.0 Management Functions of Coca-Cola Company 16

10.1 Planning 16

10.1.1 Strategic Goals 16

10.1.2 Tactic Goals 17

10.1.3 Operational Goals 17

10.1.4 Decision Making 17

10.2 Organizing 18

10.2.1 Departmentalization 18

10.2.2 Work Specialization 19

10.2.3 Delegation and Accountability 19

10.2.4 Resource Allocation 20

10.2.5 Organizing the Human Resources 20

10.3 Leading 20

10.3.1 Motivation 21

10.3.2 Communication 21

10.3.3 Corporate Culture 21

10.4 Controlling 22

10.4.1 Sales Person’s Reporting System 22

10.4.2 Sales Person Evaluating System 22

Reference 24