Kenneth C. Laudon,Jane P. Laudon Management Information System 12th Edition pdf

telecommunications system  

A collection of compatible hardware

and software arranged to communicate information from one

location to another.

teleconferencing  

The ability to confer with a group of people

simultaneously using the telephone or electronic-mail group

communication software.

telepresence

Telepresence is a technology that allows a person to

give the appearance of being present at a location other than his

or her true physical location.

Telnet  

Network tool that allows someone to log on to one computer

system while doing work on another.

test plan  

Prepared by the development team in conjunction with the

users; it includes all of the preparations for the series of tests to

be performed on the system.

testing  

The exhaustive and thorough process that determines

whether the system produces the desired results under known

conditions.

G 12

Glossary

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text mining  

Discovery of patterns and relationships from large sets

of unstructured data.

token  

Physical device similar to an identification card that is designed

to prove the identity of a single user.

touch point  

Method of firm interaction with a customer, such as

telephone, e-mail, customer service desk, conventional mail, or

point-of-purchase. 

topology  

The way in which the components of a network are

connected.