Developing negotiation skills
Use your first session to get to know your trainees and to focus on their experiences as a
negotiator, their needs and their expectations from the course. Ideally, you should also do this
with each trainee individually before the course, but it is still worth using this first session to
help your trainees get to know each other, and to identify shared needs. It is vital that trainees
know and trust each other, as they will have to conduct many simulated negotiations during
the course and also give feedback on each other’s skills.
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