“Ilm-zakovatimiz – senga, ona-Vatan!” mavzusidagi Respublika onlayn ilmiy-amaliy anjumani materillari

“Ilm-zakovatimiz – senga, ona-Vatan!” mavzusidagi Respublika onlayn
ilmiy-amaliy anjumani materillari 
30 
be guided by the best international practices in this area
17
. The formation of a digital public 
administration contour should be based on a clear understanding of the competence profile, 
its inclusion in the innovative personnel management system. The use of competence-based 
tools in the context of digital transformation contributes to an increase in the adaptability of 
the existing system of organizing the activities of public authorities to the conditions of a 
new technological order, provides the possibility of introducing end-to-end technologies 
into managerial decision-making processes to increase the availability and quality of public 
services. 
Personnel management of public authorities in the context of digital transformation 
should be based on a flexible individual approach, taking into account the level of digital 
skills of civil servants, and include the development and implementation of “soft” 
competency models, which should reflect all aspects of activities in a digital world. 
A significant difference between the personnel management system of public 
administration authorities, which takes into account the peculiarities of civil service and 
digital transformation processes, is not only the active use of digital technologies, but, first 
of all, the possibility of using competence-based tools that ensure the formation of 
professional teams in the civil service, the development of a culture of behavior of civil 
servants that responds to changing the tasks set for the public administration system in the 
digital economy. The proposed methodological approach to personnel management allows 
us to study the structure of this system "from the inside", to understand and realize its 
influence on the process of making managerial decisions, taking into account the 
peculiarities of public administration in the context of digital transformation. The basic 
principles for the formation of a modern personnel management system should be: clarity 
and ease of understanding; relevance; flexibility; elements of the system and indicators of 
the behavior of civil servants should not be repeated, overlap with each other and should be 
fair to all participants in the work process. 
A modern public sector personnel management system should include a set of 
organizational and managerial measures to attract, use and develop unique specialists who 
can quickly learn new skills in order to provide proactive public services that meet the 
challenges of the digital economy. 
The competence-based toolkit for personnel management in public authorities will 
make it possible to specify the selection criteria, draw up and then adjust the work plan with 
civil servants, taking into account which competencies should be developed among 
managers and employees in the context of digital transformation.