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Armstrongs Handbook of Human Resource Management Practice 1

What it means to be an HR 

professional

Professionalism in HR as in other fields can be de-

fined generally as the conduct exhibited by people 

who are providing advice and services that require 

expertise and that meet defined or generally accepted 

standards  of  behaviour.  Work  done  by  a  profes-

sional  is  usually  distinguished  by  its  reference  to  

a  framework  of  fundamental  concepts  that  reflect 

the skilful application of specialized education, train-

ing and experience. It is accompanied by a sense of 

responsibility  and  an  acceptance  of  recognized 

standards. Even more loosely, people can be described 

as acting ‘professionally’ when they do their work 

well and act responsibly.

Professionalism in HR means working in accord-

ance  with  a  professional  ethos.  As  suggested  by 

Fletcher (2004) this is characterized by:

 



the possession of specialized knowledge  

and skills;

 



power and status based on expertise;



 

self-discipline and adherence to some 



aspirational performance standards;

 



the opportunity to display high levels of 

autonomy;

 



the ability to apply some independence  



of judgement;

 



operating, and being guided by, a code of 

ethics.


HR professionals are required to uphold the stand-

ards laid down by their professional body, the CIPD, 

but they must also adhere to their own ethical values. 

Additionally, they are bound by organizational codes 

of conduct expressed formally or accepted and under-

stood  as  core  values  (the  basic  values  adopted  by  

an organization that set out what is believed to be 

important  about  how  people  and  organizations 

should behave).




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