Hp laserJet Pro M402, M403 User Guide enww



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For more information:
The following information is correct at the time of publication. For current information, see 
www.hp.com/
support/ljM402

www.hp.com/support/ljM403
.
HP's all-inclusive help for the printer includes the following information:

Install and configure

Learn and use

Solve problems

Download software and firmware updates

Join support forums

Find warranty and regulatory information
ENWW
69


Customer support
Get telephone support for your country/region
Have the printer name, serial number, date of purchase, and 
problem description ready
Country/region phone numbers are on the flyer that was in the 
box with the printer or at 
www.hp.com/support/
.
Get 24-hour Internet support, and download software utilities 
and drivers
www.hp.com/support/ljM402

www.hp.com/support/ljM403
Order additional HP service or maintenance agreements
www.hp.com/go/carepack
Register the printer
www.register.hp.com
70
Chapter 6 Solve problems
ENWW


Restore the factory-set defaults
Restoring the factory-set defaults returns all of the printer and network settings to the factory defaults. It 
will not reset the page count, or tray size. To restore the printer to the factory-default settings, follow these 
steps.
CAUTION:
Restoring the factory-set defaults returns all of the settings to the factory defaults, and it also 
deletes any pages that are stored in the memory.
1.
On the printer control panel, press the 
OK
button.
2.
Select Service.

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