Microsoft Word marketing doc

DISTRICT FORUM 
The district forum consists of a person who is qualified to the judge of 
District court nominated by the State Government. He shall be its president. It 
also comprises two other members who shall have the knowledge of economics, 
law, commerce and industry and one of them shall be a woman. 
The District forum is vested with necessary powers to redress consumer 
grievances with respect to unfair trade practices, defective goods and services 
up to a claim of Rs. 5 Lakhs. It acts as a consumer redressal machinery at the 
district level. 
Powers of District Forum: 
For the purpose of settlement of the consumer disputes under the act, the 
district forum has been vested with the same powers as are vested in a civil 
court under the code of Civil procedure, 1908 (5 of 1908) while trying a suit in 
respect of the following matters. 
i) 
the summoning and enforcing attendance of any defendant or witness 
and examining the witness on oath. 
ii) 
the discovery and production of any document or other material object 
producible as evidence. 
iii) 
the reception of evidence on affidavits. 
iv) 
the requisitioning of the report of the concerned analysis or test from the 
appropriate laboratory or from any other relevant source. 
v) 
issuing of any commission for the examination of any witness and 
vi) 
any other matter which may be prescribed. 

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The Forum has the power to require any person to furnish such books, 
accounts, documents or commodities as may be required for the purpose of 
examining them. 
The Firm can also exercise the power of entry size and search of any 
premises. It shall issue an order to the opposite party (or seller) directing him to 
do one ore more of the following things where the District Forum is satisfied 
that the goods complained agaionst suffer from any of the defects specified in 
the complaint or the allegations contained in the complaint against the services 
are proved. 
i) 
to remove the defects pointed out from the goods. 
ii) 
to replace the goods with similar new goods. 
iii) 
to return the price and charges paid by the complainant. 
iv) 
to repay compensation to the consumer for any loss or injury suffered. 
v) 
to remove deficiencies in the services. 
vi) 
to discontinue the unfair trade practice or the restrictive trade practice or
not to repeat it 
vii) 
not to offer hazardous goods for sale
viii) to withdraw the hazardous from being offered for sale. 
ix) 
to provide for adequate costs to parties.