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State consumer protection council (state council) 
The state commission is headed by a person who is a judge of High 
Court and two other members, who have adequate knowledge or have shown 
capacities in dealing with problems relating to economics, law, commerce, 
industry, public affairs etc., and one of the two shall be a woman. 
The state commission can entertain consumers claims if the cost of goods 
and services for which the compensation claimed is more than Rs. 5 lakhs and 
upto Rs.20 lakhs. 
Powers of State Commission 
It is vested with the same power as those of District Forum with some 
modifications as may be applicable to the disposal of disputes by the state 
commission. It is the highest authority to settle the consumer disputes at the 
state level. 
The state commission is empowered to call for the records and pass 
appropriate orders in any consumer dispute which is pending before or has been 

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decided by any District Forum within the state, where it appear to the state 
commission that such District Forum has exercised a jurisdiction not vested in it 
by law or has failed to exercise a jurisdiction so vested or has acted in exercise 
of its jurisdiction illegally or with material irregularity. 
Central consumer protection council (Central Council)
The National commission is the highest authority to settle the consumer 
disputes at the national level. It consists of President and four other members 
and all are appointed by the Central Government. The President is or has been 
a judge of Supreme Court. The persons who shall be appointed to be its 
members shall have adequate knowledge or shown capacity in dealing with 
problems relating to economics, law, commerce, industry, public affairs etc., 
and one of them shall be a woman. 
The National Commission is vested with powers to award compensation 
for claims exceeding Rs. 20 lakhs.