h
Students discuss the questions in pairs and then feed back to the class.
Suggested answers
1 People often trust positive press coverage more
than enthusiastic advertising,
because it is seen as independent and more reliable.
Press coverage is also
a cheap and effective way of raising brand awareness.
At the same time, very
negative press coverage could completely undermine other marketing efforts.
2 Even bad publicity
raises brand awareness, which may be in a company’s long-
term interest (although of course good publicity is much better).
A famous
example is Skoda (cars), which used to be a well-known
make of cars with a
reputation for low quality. Nowadays it
has a much better reputation, and can
benefit from the high brand awareness resulting from the earlier bad publicity.
i
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