Egm report e-Government and New Technologies: Towards Better Citizen

4.  Voice prompted interface 

InternetSpeech, a company focusing on converting certain Internet functionality from 

visual display to voice prompts and recognition, demonstrated there is another option that has 

recently been made available. The advantages are it makes the most commonly available 

mobile devices throughout the world and partially transforms what is normally scene into a 

voice based transaction. Another advantage is the ability to “speak” different languages to 

different populations. Some disadvantages would include the training of citizens in its use, 

plus the limitations in not being able to visualize a transaction.