Egm report e-Government and New Technologies: Towards Better Citizen

3.  SMS mobile phone applications 

As noted by example, SMS (text messaging) can accomplish some of the e-government 

functionality without any fancy graphic interface. The pros are that most all new mobile 

devices offer SMS and at a relatively affordable cost. Mobile phone coverage is almost in 

every population center in the world, and a rather high percentage of the population has or has 

access to such mobile devices. Cons include the obvious limitations to not having much (if 

any) of a graphic interface – thus any access to e-government services is limited.  

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e-Government and New Technologies: Towards better citizen engagement for development 

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