E-governance & Government Online in Canada: Partnerships, People & Prospects

6) Conclusion 
Perhaps the most encompassing aspect of IT challenges is its permeation of all 
aspects of public sector management and reform. Understanding IT is no longer a skill 
for the technical component of the workforce, but rather its integration with information 
management and strategic change is determinant, as all dimensions of public sector 
activity are affected by technology. In the digital era, government must not only prepare 
leaders to face uncertain times; it must also sensitize these leaders on the importance of 
creating learning environments for workers at all levels of their organization - as well as 

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17 
the numerous partners which may be attached to any particular initiative. As government 
engages in new forms of collaborative arrangements, work teams comp rise sets of 
individuals with a variety of formal, informal and overlapping reporting relationships.
Yet, it is not only the skills composition of workers altering in a digital era, but rather the 
broader transformations of both everyday and organizational life that are also at play. In 
this sense, digital government must reposition itself to become an engaged and 
constructive partner in shaping the new governance patterns that will otherwise render it 
rudderless. These governance patterns must bridge traditional administrative and 
political-cultural frameworks to the adaptive and collaborative requirements of e-
governance to produce a new “culture” in government, enabled to take advantage of the 
enormous potential of digital government. 

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18 
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