Cross-culture communication management

DEVELOPING CROSS CULTURAL COMMUNICATION SKILLS

• "Tact is the ability to describe others as they see themselves.“
• – Abraham Lincoln 

Skills To Overcome Differences

• "To handle yourself, use your head; to handle others, use your heart."
•  – Donald Laird

Skills To Overcome Differences

• Respecting Differences and Working Together
• Building Trust Across Cultural Boundaries
• Connecting with People

Skills To Overcome Differences

• Understanding Body Language

• United States of America
• Americans tend to refrain from greetings that involve hugging and other close physical contact.
• When sitting, U.S. citizens often look very relaxed. They may sometimes sit with the ankle of one leg on their knee. Arab Countries
• The left hand is considered unclean in the Arab countries.
• When sitting, keep both feet on the ground.
• The "thumbs up" sign is offensive throughout the Arab world.
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