Convenience

Type A
and
Type B
person-
alities.
32
Type A individuals are extremely competitive, are very devoted to work, and
have a strong sense of time urgency. They are likely to be aggressive, impatient, and
very work oriented. They have a lot of drive and want to accomplish as much as possi-
ble as quickly as possible. Type B individuals are less competitive, are less devoted to
work, and have a weaker sense of time urgency. Such individuals are less likely to expe-
rience conflict with other people and more likely to have a balanced, relaxed approach
to life. They are able to work at a constant pace without time urgency. Type B people
are not necessarily more or less successful than Type A people, but they are less likely
to experience stress.
Normal level
of resistance
Response to
stressful event
Stage 1
Alarm
Stage 2
Resistance
Stage 3
Exhaustion
©
C
en
ga
ge
Lea
rn
ing
F I G U R E 9 . 4
The General Adaptation Syndrome
The GAS represents the normal process by which we react to stressful events. At
stage 1—alarm—we feel panic and alarm, and our level of resistance to stress drops.
Stage 2—resistance—represents our efforts to confront and control the stressful
circumstance. If we fail, we may eventually reach stage 3—exhaustion—and just
give up or quit.
Type A
Individuals who
are extremely
competitive, are very
devoted to work, and
have a strong sense
of time urgency
Type B
Individuals who are
less competitive, are
less devoted to work,
and have a weaker
sense of time
urgency
274
Part 4:
Leading
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