Convenience

“Big Five”
personality traits
A popular
personality
framework based on
five key traits
agreeableness
A person’s ability to
get along with others
conscientiousness
A person’s ability to
manage multiple
tasks and
consistently meet
deadlines
Chapter 9:
Basic Elements of Individual Behavior in Organizations
2 6 5
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stress. People who are more neurotic will be excitable, insecure, reactive, and subject to
extreme mood swings. They are also prone to be anxious and exhibit signs of vulnerabil-
ity. People who are less neurotic might be expected to better handle job stress, pressure,
and tension. Their stability might also lead them to be seen as more reliable than their
less stable counterparts.
Extraversion
refers to a person’s comfort level with relationships. People who are
called
extraverts
are sociable, talkative, assertive, and open to establishing new relation-
ships. But introverts are much less sociable, talkative, assertive, and open to establishing
new relationships. Research suggests that extraverts tend to be higher overall job perfor-
mers than introverts and that they are also more likely to be attracted to jobs based on
personal relationships, such as sales and marketing positions.
Finally,