Convenience

benefits
Things of value other
than compensation
that an organization
provides to its
workers
Chapter 8:
Managing Human Resources in Organizations
2 4 3
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Boise Cascade, Cooper Tire & Rubber, Kimberly-Clark, and Saks.
34
And in 2012, both
Ford and General Motors offered lump-sum payoffs to retired workers currently drawing
defined pensions. Meanwhile, although the Affordable Healthcare Act was supposed to
provide more health-care coverage to more employees, major problems with its imple-
mentation raised new concerns.
MANAGING WORKFORCE DIVERSITY
Workforce diversity has become a very important issue in many organizations. The
management of diversity is often seen as a key human resource function.
The Meaning of Diversity
Diversity
exists in a community of people when its members differ from one another
along one or more important dimensions. In the business world, the term
diversity
is
generally used to refer to demographic differences among people—differences in gender,
age, ethnicity, and so forth. For instance, the average age of the U.S. workforce is gradu-
ally increasing, and so is the number of women in the labor force. Likewise, the labor
force reflects growing numbers of African Americans, Latinos, and Asians, as well as
more dual-career couples, same-gender couples, single parents, and physically challenged
employees.