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Recruitment and selection
are areas of particular sensitivity to claims of discrimination – as well as 
genuine (though often unintended) inequality. 

 
In addition to responding to legislative provisions, some employers have begun to address 
the underlying 
problems
of discrimination. 

 
The concept of 
'managing diversity'
is based on the belief that the dimensions of individual difference on 
which organisations currently focus are crude and performance-irrelevant classifications of the most 
obvious differences between people. 
 
CHAPTER ROUNDUP 
BPP Tutor Toolkit Copy

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PART D: LEADING AND MANAGING INDIVIDUALS AND TEAMS 
 
352
 
 
1
Matt Black and Di Gloss run a small DIY shop. They're recruiting an assistant. Matt puts up an ad on the 
noticeboard of his Men's Club. It says: 'Person required to assist in DIY shop. Full-time. Aged under 28. 
Contact ...' Two candidates turn up for interview the following day: a man and a woman (who's heard 
about the job by word of mouth, through Di). Matt interviews them both, asking work-related questions. 
He also asks the woman whether she has children and how much time she expects to spend dealing 
with family matters. 
With reference to legislation to prevent sexual discrimination, Matt may have laid himself open to 
allegations of: 
A
One count of discrimination 
C
Four counts of discrimination 
B
Two counts of discrimination 
D
No discrimination at all 
2
When a person is penalised for giving information or taking action in pursuit of a claim of discrimination, 
this is known as: 
A
Direct discrimination 
C
Victimisation 
B
Indirect discrimination 
D
Harassment
3
At which stages of the recruitment and selection process should the equal opportunities policy be 
implemented? 
1 
Advertising vacancies
2 Interviewing 
candidates 
3 Selecting 
candidates 
4 
Offering candidates the job 
A 
1, 2 and 3 only 
B 
2, 3, and 4 only 
C 
1, 3 and 4 only 
D
1, 2, 3 and 4 
4
The process of taking active steps to encourage people from disadvantaged groups to apply for jobs and 
training is: 
A Positive 
action 
B Positive 
discrimination 
C Positive 
opportunity