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diversity policy
 
taking into account 
all the equal opportunity requirements. 
Step 1 
Analyse your business environment
(a) 
Internally – does the diversity of the organisation reflect the population in its 
labour market? 
(b) 
Externally – does the diversity of the workforce mirror that of the customer base? 
Step 2 
Define diversity and its business benefits 
(a) 
Legal, moral and social benefits 
(b) 
Business benefits: better understanding of market segments; positive employer 
brand; attraction and retention of talent 
(c) 
Employee benefits: more representative workforce; value and respect for people; 
opportunity to contribute fully; enhanced creativity 
Step 3 
Introduce diversity policy into corporate strategy 
Weave diversity into corporate values and mission 
Step 4 
Embed diversity into core HR processes and system 
Review and refocus recruitment and selection, induction, reward and recognition, career 
management and training and development 
BPP Tutor Toolkit Copy

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PART D: LEADING AND MANAGING INDIVIDUALS AND TEAMS 
 
350
 
Step 5 
Ensure leaders implement policy 
(a) 
Leaders and top management need to provide long-term commitment and 
resources 
(b) 
Use diversity as a key factor in coaching, awareness training and development of 
managers 
Step 6 
Involve staff at all levels 

Educate the workforce through awareness training 

Create a 'diversity handbook' 

Set up diversity working parties and councils 

Establish mentoring schemes 
Step 7