A letter of complaint



Download 309,87 Kb.
Pdf ko'rish
bet1/3
Sana05.01.2023
Hajmi309,87 Kb.
#897661
  1   2   3
Bog'liq
A letter of complaint



Welcome to Mr Aslanov’s CEFR lessons !!! CEFR WRITING Topic: 
A letter of complaint
Get guaranteed intensive CEFR courses with us !!! Call and join our team now: 
Follow us on Telegram channel for more information @FunEnglishwithme
+(99893) 563-32-30
+(99894) 633-32-30
 
A Letter of Complaint 
A letter is complaint is written to an individual or organization in response to receiving poor service or a product that is not 
fit for purpose. In a letter of complaint, it is important that you detail your arguments and points as much as possible. A 
letter of complaint is structured in the following way: 
- in the first paragraph (introduction): explain 
the reason 
for writing. 
- in the second paragraph (body): explain exactly 
what the problem is. 
Give all the necessary details about where and 
when it happened and who was involved. Give other relevant information in further paragraphs if necessary. You may 
include the following information if it's applicable to the situation: the date/time of the issue, location, name of person 
on duty, name of product, what the problem was, your account number, mode! number, price, warranty information and 
reference number. Be sure to stick with the facts and avoid putting emotions into your letter. 
- in the final paragraph (conclusion): explain what 
action 
you want to be taken. If you received poor service, you could 
request an apology or a coupon. If a product malfunctioned, you could request that you could exchange the product for a 
new one or request a refund. If necessary, say what action you will take if your demand is not satisfied. 
 
Useful language: 
 
 
Reason: 
I am writing to complain about / to express my concern about ... 
I am writing to express my annoyance at / my strong dissatisfaction with ... 
Further to my letter of May 13th in connection with ... 
I am writing to draw your attention to... 
I am writing in connection with... 
I am afraid to say I have numbers of complaints about... 
I am sorry to say that I was very disappointed with... 
I was appalled at... 
I feel I must protest/complain about... 
I am not satisfied with... 
 
 
Explaining the problem: 
We ought to discuss the matter... 
To make matters worse... 
I was very disappointed to find that... 
I would be grateful if you could ... 
I should have been informed that... 
The first problem was... Another problem was... The most visible problem ... 
I hope you will understand that I was very dissatisfied ... 
I believe you can appreciate how disappointed I was when ... 
 
 
 
 
 
 
 
 


Welcome to Mr Aslanov’s CEFR lessons !!! CEFR WRITING Topic: 

Download 309,87 Kb.

Do'stlaringiz bilan baham:
  1   2   3




Ma'lumotlar bazasi mualliflik huquqi bilan himoyalangan ©hozir.org 2024
ma'muriyatiga murojaat qiling

kiriting | ro'yxatdan o'tish
    Bosh sahifa
юртда тантана
Боғда битган
Бугун юртда
Эшитганлар жилманглар
Эшитмадим деманглар
битган бодомлар
Yangiariq tumani
qitish marakazi
Raqamli texnologiyalar
ilishida muhokamadan
tasdiqqa tavsiya
tavsiya etilgan
iqtisodiyot kafedrasi
steiermarkischen landesregierung
asarlaringizni yuboring
o'zingizning asarlaringizni
Iltimos faqat
faqat o'zingizning
steierm rkischen
landesregierung fachabteilung
rkischen landesregierung
hamshira loyihasi
loyihasi mavsum
faolyatining oqibatlari
asosiy adabiyotlar
fakulteti ahborot
ahborot havfsizligi
havfsizligi kafedrasi
fanidan bo’yicha
fakulteti iqtisodiyot
boshqaruv fakulteti
chiqarishda boshqaruv
ishlab chiqarishda
iqtisodiyot fakultet
multiservis tarmoqlari
fanidan asosiy
Uzbek fanidan
mavzulari potok
asosidagi multiservis
'aliyyil a'ziym
billahil 'aliyyil
illaa billahil
quvvata illaa
falah' deganida
Kompyuter savodxonligi
bo’yicha mustaqil
'alal falah'
Hayya 'alal
'alas soloh
Hayya 'alas
mavsum boyicha


yuklab olish